Effective Date: July 22, 2025

Thank you for choosing to be part of our community at kwiify.com, operated by Kwiify Technologies. Your privacy is critically important to us. This Privacy Policy is designed to inform you in clear and transparent terms about how we collect, use, disclose, store, and safeguard your information when you visit our website, use our services, or engage with our automotive content.

Whether you’re browsing listings, booking a service, or reading our blog, we want you to understand your rights and how we respect and protect your data.

If you do not agree with our practices, please refrain from using our services. If you have any questions or concerns, contact us directly at:

📧 Email: kwiifytechnlogies@gmail.com
📬 Contact Page: https://kwiify.com/contact-us/

1. Who This Privacy Policy Applies To

This policy applies to:

• Visitors to our website

• Users who submit inquiries, book services, or purchase vehicles

• Subscribers to our newsletter or blog

• Account holders (if/when user accounts are enabled)

• Anyone who interacts with our content or third-party ads/services on kwiify.com

2. What Personal Data We Collect and Why

We collect a range of data based on your interaction with our website and services. Here’s a breakdown:

2.1 Information You Provide Directly

This includes:

• Contact Information: Full name, email address, phone number, and postal address, used for communication, bookings, purchases, or support.

• Account Details: Username, password, and preferences (if account registration is enabled).

• Vehicle Information: If you’re listing a car or requesting a service, we may collect car model, registration details, service history, and photos.

• Messages & Feedback: Any reviews, testimonials, or inquiries you submit via our contact form or feedback tools.

We collect this data to fulfill your requests, provide services, and personalize your experience.

2.2 Information Collected Automatically

When you browse kwiify.com, we may collect certain technical data through cookies and tracking tools:

• IP address

• Browser type/version

• Device type and OS

• Geographic location (region or city)

• Pages viewed and time spent on each

• Referral source (e.g., Google, social media)

• Click patterns and navigation behavior

This helps us understand how you use our site so we can improve performance, user experience, content, and marketing.

3. How We Use Your Information

We only use your data where we have a legal basis and for specific purposes:

3.1 To Deliver Services

• Process your service bookings and transactions

• Manage car listings, appointments, and follow-ups

• Confirm purchases or send digital receipts

• Contact you regarding any updates or changes

3.2 To Communicate With You

• Send confirmations, reminders, updates, and replies to your inquiries

• Email newsletters, promotional offers, or blog updates (only if you’ve opted in)

3.3 To Improve Our Platform

• Analyze how users engage with our services

• Track technical performance and site errors

• Test new features and enhance functionality

3.4 For Legal Compliance

• Respond to law enforcement or regulatory requests

• Maintain transaction logs as required under commercial laws

4. Legal Basis for Processing Data (for GDPR Users)

If you are from the EU/EEA, we rely on the following lawful bases for processing your data:

• Consent – when you voluntarily submit data (e.g., newsletter subscription)

• Contract – when processing is necessary for service delivery

• Legal Obligation – where we are required to retain data by law

• Legitimate Interest – for improving services, fraud detection, marketing

You may withdraw your consent at any time.

5. Cookies and Tracking Technologies

Cookies are small files stored on your browser to collect and remember useful information.

5.1 Why We Use Cookies

• Remember login or user preferences

• Enable faster site performance

• Conduct analytics and A/B testing

• Display targeted ads from third-party platforms

You can manage or delete cookies via your browser settings. Note: blocking cookies may limit certain features on the site.

6. Third-Party Integrations and Data Sharing

We may share limited, necessary data with trusted third parties to help us run kwiify.com efficiently:

6.1 Categories of Partners

• Payment Gateways: Paystack, Flutterwave, Stripe (billing and fraud prevention)

• Email Providers: Mailchimp or Brevo (marketing and notifications)

• Analytics Providers: Google Analytics, Hotjar (usage statistics)

• CRM & Hosting Services: Secured servers and customer management tools

• Social Media Tools: Facebook Pixel, Instagram plugins

We do not sell your data. All third-party services are bound by data protection obligations under GDPR or equivalent local laws.

7. Data Storage and Security

We store your data securely using encrypted databases and secure servers located in data centers compliant with international security standards.

Security Practices Include:

• HTTPS/SSL encryption across the entire site

• Role-based access control to sensitive information

• Regular software updates and vulnerability scans

• Daily encrypted backups to protect against data loss

Although we strive for maximum security, no system is 100% invulnerable. If a breach occurs, affected users will be notified within 72 hours as per GDPR guidelines.

8. Data Retention Policy

We retain data only as long as it is needed for the purposes stated above or required by law.

9. User Data Deletion Policy

We fully support your Right to be Forgotten.

You may request deletion of your personal data at any time by contacting us:

• Via Contact Form

• Or Email: kwiifytechnlogies@gmail.com

What Will Be Deleted:

• Personal profile/account data

• Contact details

• Booking or inquiry history (where not legally required)

• Marketing and newsletter data

Exceptions:

• If data must be retained due to legal obligations (e.g., invoices or fraud)

• Aggregated anonymized data used for analytics

We will respond within 7 business days to confirm the deletion or provide a reason if it cannot be completed.

10. Your Rights (for All Users)

Depending on your location, you may have the following rights:

• ✅ Access your personal data

• ✅ Request correction of inaccurate data

• ✅ Object to processing or profiling

• ✅ Request data portability

• ✅ Request deletion of your data

• ✅ Lodge a complaint with a data protection authority

To exercise these rights, contact us at kwiifytechnlogies@gmail.com.

11. Children’s Privacy

kwiify.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If we discover we’ve collected data from a child, we will delete it promptly.

12. International Data Transfers

If you’re accessing kwiify.com from outside Nigeria, please note that your data may be transferred, stored, and processed in Nigeria or other countries where our servers or service providers are located. We ensure appropriate protections for cross-border data transfers in accordance with GDPR and other standards.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, services, or user feedback. When we make changes, we’ll:

• Update the “Effective Date” at the top

• Post a notification banner (where necessary)

• Email registered users for major updates

You are encouraged to review this policy regularly to stay informed.

14. Contact Us

If you have any questions, concerns, or wish to exercise your data rights, please reach out:

📬 Contact Form
📧 kwiifytechnlogies@gmail.com

Kwiify Technologies is committed to protecting your privacy and earning your trust — every mile of the journey.