Find answers to common questions about our VTU services, web development, and more.
Simply log into your account, select "Buy Data", choose your network and plan, enter your phone number, and complete the payment. The data will be activated instantly.
Yes! We use industry-standard encryption and security protocols to protect all your personal information. Your data is never shared with third parties.
We accept Paystack, Monnify, Payvessel, and manual bank transfers. You can choose the payment method that works best for you.
If the service fails to activate within 5 minutes, we automatically issue a refund. For other inquiries, contact our support team.
We operate 24/7. Our services are available at any time of the day or night for your convenience.
Click on "Register" at the top right, fill in your details (name, email, phone, password), verify your email, and you're ready to go!
Go to the "Wallet" section, click "Fund Wallet", select your preferred payment method, enter the amount, and complete the payment. Funds are credited instantly.
Yes! You can withdraw funds to your registered bank account. Go to the Wallet section and click "Withdraw". The process takes 1-2 business days.
The minimum amount is ₦100. There's no maximum limit, though large transactions may require verification.
Yes, you can set up a transaction PIN for added security. This helps protect your account from unauthorized transactions.
Share your unique referral code with friends. When they sign up and make a purchase, you earn a commission. The more friends you refer, the more you earn!
You earn 5% commission on every purchase made by your referred friends. There's no limit to how much you can earn.
Earnings are credited to your wallet immediately when your referred friend completes a purchase. You can withdraw anytime.
Yes! Go to the "Referral" section in your dashboard to view your referral code, total referrals, and earnings.
Go to "Pay Bills" → "Cable TV", enter your IUC/Smartcard number, select your package, and complete the payment. You'll receive confirmation instantly.
Go to "Pay Bills" → "Electricity", enter your meter number, select your distribution company, and complete the payment. Your token will be generated instantly.
Yes! Your electricity token is displayed immediately after payment. You can also print it for your records.
Contact our support team immediately with your transaction reference. We'll investigate and issue a refund if necessary.
Yes! All your data is encrypted using SSL/TLS encryption. We follow industry best practices to protect your information.
Click "Forgot Password" on the login page. Enter your email, and we'll send you a password reset link. Follow the instructions to create a new password.
Yes! Go to Account Settings and enable 2FA for enhanced security. We support SMS and email verification methods.
If you notice any suspicious activity, contact our support team immediately. We'll investigate and help you secure your account.
We develop VTU platforms, banking sites, investment portals, crypto exchanges, loan platforms, blogs, forums, corporate websites, school websites, and many more custom solutions.
Timeline depends on complexity. Simple websites take 2-4 weeks, while complex platforms may take 2-3 months. We'll provide a detailed timeline during consultation.
Yes! We offer maintenance packages including bug fixes, updates, security patches, and technical support. Choose a plan that suits your needs.
Absolutely! We specialize in website redevelopment. We'll analyze your current site and create a modern, user-friendly version with improved performance.
You can reach us via email, phone, or live chat. Visit our Contact page for all available contact channels. We respond within 2 hours during business hours.
Weekdays: 9 AM - 6 PM, Weekends: 12 PM - 6 PM. Emergency support is available 24/7 for urgent issues.
Yes! Contact us through our Contact page and mention you'd like to schedule a consultation. We'll arrange a call at your convenience.
Yes! We provide training on how to use our platform and services. Contact our support team to arrange a training session.
Can't find the answer you're looking for? Our support team is here to help. Reach out to us anytime.