1. Information we collect
We collect information you provide directly, such as your name, email address, phone number, and project details when you submit a contact form, request a quote, or subscribe to our newsletter. We also collect limited technical information automatically, including browser type, device information, and general usage patterns, to help us improve our platforms.
2. How we use your information
We use the information we collect to respond to inquiries, scope and deliver projects, send project updates, and, where you've opted in, share occasional insights on fintech, security, and platform engineering. We do not sell your personal information to third parties.
Legal basis for processing
Where applicable law requires it, we process your information based on your consent, the necessity of processing to perform a contract with you, or our legitimate interest in operating and improving our services.
3. Data security
We apply the same security discipline to our own systems that we build into client platforms: encryption in transit and at rest, access controls limited to staff who need the data to do their jobs, and regular review of our infrastructure. No system is perfectly secure, but we treat your data as we would our own.
4. Cookies and tracking
Our website uses essential cookies to keep the site functioning and, where enabled, analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings or the cookie banner presented on your first visit.
5. Third-party services
We may share limited information with trusted service providers who help us operate our business, such as email delivery, hosting, and analytics providers. These providers are bound by confidentiality obligations and may only use your data to provide services to us.
6. Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, satisfy legal obligations, or resolve disputes. Project-related data is generally retained for the duration of our engagement plus a reasonable period afterward for record-keeping.
7. Your rights
Depending on your location, you may have the right to access, correct, delete, or export the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
8. Children's privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 16.
9. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised effective date.
10. Contact us
If you have questions about this privacy policy or how we handle your information, reach out to us at hello@kwiify.com or through our contact page.